Your Complete Guide to
4473 Pro

4473 Pro is a compliance and management platform built for gun store owners and their staff. It handles the things that trip up FFL dealers every day — messy 4473s, state transfer rules, staff questions at the counter — and puts the answers in one place.

It is not just an audit tool. Think of it as your store's digital back office.

What's Included

Owner vs. Staff — What Each Role Can Do

Run through these steps when you first sign up. The whole thing takes about five minutes.

1. Fill out your Business Profile. Go to Admin → Business Profile. Enter your store name, your state, your FFL number, and whether you are SOT/Class III. This is what 4473 Pro uses to tailor your audit rules to your specific license.

2. Set your FFL expiration date. Go to Admin → FFL Renewal Reminders and enter your expiration date. You will see a live countdown from that point on.

3. Set an Owner PIN. Go to Admin → Security. This PIN protects owner-only features when someone else is at the computer.

4. Create staff logins. Go to Admin → Staff Accounts and add an account for each employee. They get an email to set their own password.

5. Build your Daily Tasks list. Go to Admin → Daily Tasks and add the things you want your staff to check off every day — opening procedures, compliance reminders, closing steps.

6. Add your store's policies. Go to Admin → Policy Library and add your layaway policy, consignment terms, trade-in rules, or anything else your staff looks up regularly.

The Auditor checks your ATF Form 4473 the same way an ATF inspector would — field by field. Upload a form (scanned PDF or phone photo), click Run Audit, and get a plain-English report in about 60 seconds.

Running an Audit

1. Click Auditor in the sidebar or from your dashboard.

2. Drag your file into the drop zone, or click the drop zone to browse for it.

3. Click the gold ▶ Run Audit button.

4. Wait about 60 seconds. Results appear on screen.

5. Click Download Report right now. Do not wait. See the warning below.

Auditing Multiple Forms at Once

Put your forms in a ZIP file and upload the ZIP. 4473 Pro audits each one in order and shows results as they come in. There is a short pause between forms.

The Three Verdicts

Reading the Report

1. The verdict banner at the top gives you the overall result at a glance.

2. The report is broken into sections (Section A, B, C, D, etc.). Each section shows pass or issue.

3. Click any section to expand the details. Flagged fields include a plain-language explanation of what is wrong and what to do.

4. Use Expand All / Collapse All to open or close everything at once.

5. Click the gold Download Report button to save it.

Audit History keeps a record of every audit you have run — verdict, date, and a summary of issues found. Access it from Admin → Audit History or the sidebar.

• Search and filter by date, verdict, or name.
• Click any record to view the full audit report for that transaction.
• Records are automatically purged after 1 year. Save or download any reports you want to keep long-term.

Transfer Check tells you what is required to legally complete an out-of-state long gun transfer. Select the buyer's state, hit Check, and see any waiting periods, permit requirements, or restrictions that apply.

1. Click Transfer Check from your dashboard or the sidebar.

2. Select the buyer's state of residence.

3. Click Check Transfer Rules.

4. Review the requirements shown before starting the transaction.

Create individual logins for each employee. Staff get access to the tools they need at the counter — nothing more.

Creating a Staff Account

1. Go to Admin → Staff Accounts.

2. Click Add Staff Member.

3. Enter the employee's name and email address.

4. Click Create. They will receive an email with a link to set their password.

What Staff Can Access

• Transfer Check — state transfer rules
• Knowledge Base — the full 4473 Pro library plus your store's own entries
• Daily Tasks — view and check off the lists you have built

Staff cannot see billing, the 4473 Auditor, audit reports, settings, or staff management.

Removing a Staff Member

Go to Admin → Staff Accounts, find the employee, and click Remove. Their login is disabled immediately.

Build checklists that your staff sees and checks off every day. Good for opening procedures, closing steps, compliance reminders, or anything that needs to happen on a regular schedule.

Building Your Task List (Owner)

1. Go to Admin → Daily Tasks.

2. Type a task in the input field and press Enter or click Add.

3. Drag tasks to reorder them. Click the trash icon to delete one.

4. Click Save. Staff see the updated list right away.

Completing Tasks (Staff)

Staff see the task list on their home dashboard. They check items off as they complete them. The list resets automatically each morning so it is fresh every day.

The Policy Library is your store's private section of the Knowledge Base. Add your own entries — policies, procedures, vendor contacts, anything your staff looks up regularly — and they show up immediately in Knowledge Base search results.

Your entries are only visible to your store. They appear with a green Your Shop badge and sort to the top of every search result above 4473 Pro's standard entries.

Adding an Entry

1. Go to Admin → Policy Library.

2. Click Add Entry.

3. Give it a clear title — this is what shows in search results.

4. Write the content in plain text.

5. Add tags — comma-separated keywords that help staff find it when searching. Example: layaway, deposit, holds, payment plan

6. Click Save.

Your FFL must be renewed every three years. A lapsed license means you cannot legally transfer firearms until it is reinstated. The FFL Renewal page gives you a live countdown so you always know exactly how much time you have left.

1. Go to Admin → FFL Renewal Reminders.

2. Enter your FFL expiration date. This is printed on your FFL certificate.

3. Click Save. The countdown starts immediately.

If you have received a letter from the ATF — a warning letter after an inspection, a demand letter, a request for information — this section gives you pre-written response templates as a starting point.

1. Go to Admin → ATF Response Templates.

2. Browse or search for the type of correspondence you received.

3. Click to view the template. Your business information is pre-filled where applicable.

4. Copy the text and customize it for your specific situation.

Business Profile

Go to Admin → Business Profile to update your store name, state, FFL number, and settings like SOT/Class III status. Keep this accurate — it affects how your audits are scored.

Security (Owner PIN)

Go to Admin → Security to set or change your Owner PIN. This protects owner-only features on shared computers. Use the reset option on that page if you forget your PIN.

Billing

Go to Admin → Billing to manage your subscription.

• Your subscription renews automatically each month (or year for annual billing).
• To cancel: click Cancel Subscription. Access continues until the end of the current billing period. No refunds for unused time.
• To update your payment method: click Update Payment Method to open the secure Stripe billing portal.

Support & Feedback

Go to Admin → Support & Feedback to send a message to the 4473 Pro team. Choose Support Issue if something is broken, or Feature Request if you have an idea. We read every one.

When a staff member logs in, they land on the Staff Dashboard — a clean, focused home screen with everything they need during a shift.

• Daily Tasks — the checklist your owner built, ready to check off
• Transfer Check — instant state transfer rules
• Knowledge Base — search for any gun counter question
• Audit History — view past audit reports (read only, no running new audits)

Staff do not see billing, settings, staff management, or the 4473 Auditor. Their view is kept simple on purpose.

The Knowledge Base is available to everyone — owner and staff. It is a searchable library built for the gun counter. When a customer asks something you are not sure about, search it before you guess.

What's In It

• Thread pitches for hundreds of pistol models
• NFA rules — suppressor paperwork, wait times, Form 4 process
• Suppressor models and manufacturer specs
• 4473 field-by-field breakdowns
• NICS procedures — delays, denials, cancellations
• A&D bound book rules
• Manufacturer warranty contacts
• Ammunition guides — home defense, hunting, suppressor use
• Accessory compatibility — optics cuts, rail systems, holsters
• Your store's own policies (from the Policy Library)

How to Search

1. Type your question or keywords into the search box. Plain language works fine — "what thread pitch for VP9" works just as well as "HK VP9 thread pitch".

2. Press Enter or click the search button.

3. Results appear ranked by relevance. Your store's own entries appear first.

What the Badges Mean

• 4473 Pro (gold badge) — maintained by 4473 Pro. General industry knowledge.
• Your Shop (green badge) — added by your owner. Specific to your store. Always appears first.
• ⚠️ Verify (amber badge) — time-sensitive info (prices, wait times, model availability). Confirm before advising a customer.

Fastest way: Go to Admin → Support & Feedback inside the app. It automatically includes your account info so we can help you without back-and-forth.

By email: info@4473pro.com — include a description of the problem and any error messages you saw.